Smart and feature rich cloud CallCenter.
Setup,Manage and Monitor your CallCenter in minutes.
Expand your business footprint from a single location to over 50 countries.
A fully flexible PBX system with capabilities to easily route calls to your agents or teams, along with the ability to include self service options.
Personalize your greetings and have custom voicemail messages for every phone number you own.
Use this opportunity to customize hold, queue, or wait time music to showcase new products, services, or announcements.
Mask your existing phone number with an alternate number when making or receiving calls.
Forward calls to your handheld devices or other numbers of your choice when you are on the go.
Route customer calls to the right agents or agent groups for a faster response or resolution.
Adhere to mandates that require call recording, data storage, and call logs for every customer call - use them later for monitoring and training purposes.
Prevent escalations and call transfers by adding agents to your ongoing call and assist the caller better.
View call queues, agent availability information, and ongoing calls. You can even monitor or barge into ongoing calls anytime.
Manage every call by storing call logs, view call lifetime metrics, and keep a tab of all billing related information for every call made or taken.
Monitor ongoing calls in real-time to see how quickly your teams are able to assist callers.
Choose any phone number you own and make outbound calls to any phone number.